Frequently Asked Questions

How long does shipping take?

Orders are dispatched within 24 hours on business days. Delivery: United States 3–7 business days, Canada 4–8, Europe 5–10, Asia-Pacific 5–12. Every order ships with a tracking number.

Do you offer free shipping?

Yes — free shipping applies to all orders over $199. Smaller orders are a flat $9.90.

Do you ship internationally?

Yes, we ship worldwide with tracking. You can enter your shipping country at checkout.

What payment methods do you accept?

We accept PayPal, all major credit/debit cards (Visa, Mastercard, Amex via Stripe), bank transfer and cash on delivery in supported regions.

Is my payment secure?

Yes. Payments are processed by PayPal and Stripe with 3D Secure — your card details are never stored on our servers.

Can I track my order?

Yes. Use the Track Order page with your order number, or sign in to your account to see live tracking updates.

How do you package the dry cabinets for shipping?

Each unit is packed in heavy-duty double-wall cartons with foam padding, moisture barrier film and corner protection to ensure it arrives undamaged.

Can you ship to my country?

Yes, we ship to most countries worldwide. Shipping cost and delivery time vary by destination. Contact us for a quote.

Do you offer bulk shipping discounts?

Yes, we offer tiered discounts for bulk orders. The more you order, the better the freight rate. Contact our sales team for a customized quote.

Do you accept purchase orders from companies?

Yes, we accept corporate purchase orders and offer net-30 terms for qualified B2B buyers after credit approval. Contact us for details.

Can I get an invoice for my order?

Yes, a commercial invoice is automatically generated with every order and includes all details needed for customs clearance and accounting.

How do I request a quote for bulk quantities?

Use the "Request a Quote" form on our homepage, or contact us via WeChat/email with the model and quantity. Our team responds within 24 hours.