All our dry cabinets come with a 1-year manufacturer warranty covering the dehumidification module, electronics and cabinet body against manufacturing defects.
How do I claim warranty service?
Simply contact us via WeChat or email with your order number and a description of the issue. Our support team will guide you through the repair or replacement process.
Do you provide technical support after purchase?
Yes, our technical team provides lifetime support. Whether you need help setting the humidity level or troubleshooting, we are here to help.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us within 30 days for a full refund or exchange.
Do you offer replacement parts?
Yes, we stock all major replacement parts including dehumidification modules, controllers, shelves and door seals. Contact us for availability.
How do I contact customer support?
You can reach us through WeChat, email or the contact form on our website. Our support team responds within 24 hours.
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